Terms of service

Welcome to Vedrani.
By accessing, browsing, or purchasing from our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By using our website, you confirm that:

You are at least 18 years old, or
You are using this website under parental or guardian supervision.

Your continued use of our website means you agree to these Terms & Conditions and our related policies.

2. Products & Availability

All products displayed on our website are subject to availability.
We reserve the right to discontinue or modify products at any time without prior notice.
We make every effort to display product details, colors, and images accurately.

Important Note

Slight color variations may occur due to:

Lighting
Photography
Mobile/Screen settings

Such variations are natural and are not considered defects.

3. Pricing Policy

All prices are displayed in applicable currency and are subject to change without notice.
Vedrani reserves the right to correct pricing errors or inaccuracies at any time.
Taxes and shipping charges may apply separately during checkout.

4. Orders & Order Acceptance

After placing an order:

You will receive an order confirmation via Email/SMS/WhatsApp.
Orders are accepted only after successful payment verification.

Vedrani reserves the right to:

Cancel any order
Limit quantities
Refuse service
Reject suspicious or fraudulent transactions

Reasons may include:

Product unavailability
Incorrect pricing
Payment issues
Suspicious activity
Incomplete customer information

5. Payment Terms

We accept secure online payment methods through trusted payment gateways.

Security Notice

Vedrani never stores:

Debit/Credit card PINs
CVV numbers
UPI PINs
Banking passwords

All transactions are processed through secure encrypted systems.

6. Shipping & Delivery

Orders are processed within our standard processing timeline.
Delivery timelines may vary depending on:

Customer location
Courier availability
Public holidays
Unexpected circumstances

Vedrani is not responsible for delays caused by:

Courier partners
Natural disasters
Government restrictions
Logistics issues beyond our control

7. Return, Exchange & No Refund Policy

Vedrani offers a 2-Day Return & Exchange Policy only for:

Damaged products
Defective items
Incorrect products received

🚫 NO REFUND POLICY

We do not provide refunds under any circumstances.

Important Requirement

Customers must provide:

Proper parcel opening video/photo proof
Clear product issue images

Without valid proof, return or exchange requests may be rejected.

Please read our complete Return & Exchange Policy before placing an order.

8. Customization Orders

Customized, altered, stitched, or specially tailored products:

Cannot be cancelled
Cannot be refunded
May not be eligible for return/exchange

unless a manufacturing defect is found.

9. Intellectual Property Rights

All website content including:

Logos
Product images
Videos
Designs
Graphics
Text
Branding materials

are the exclusive property of Vedrani.

Unauthorized copying, reproduction, resale, or misuse is strictly prohibited.

10. User Responsibilities

By using our website, you agree:

Not to misuse the website
Not to attempt unauthorized access
Not to upload harmful or illegal content
To provide accurate personal and payment information

Providing false or misleading information may result in:

Account suspension
Order cancellation
Legal action if required

11. Website Security

We use reasonable security measures to protect our website and customer information, including:

SSL Encryption
Secure payment gateways
Fraud monitoring systems
Protected hosting infrastructure

However, no online platform can guarantee 100% complete security.

12. Limitation of Liability

Vedrani shall not be liable for:

Indirect losses
Delayed deliveries
Technical interruptions
Website downtime
Consequential damages arising from use of our website or products

Customers use the website and services at their own discretion and risk.

13. Third-Party Links

Our website may contain links to third-party websites or services.
Vedrani is not responsible for:

External website content
Privacy practices
Third-party services or policies

14. Privacy Policy

Your personal information is handled securely according to our Privacy Policy.

By using our services, you consent to our collection and use of information as described in the Privacy Policy.

15. Changes to Terms & Conditions