Privacy policy

Last Updated: May 25, 2026

At Vedrani, your privacy and data security are extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or interact with our services.

By using our website and services, you agree to the terms outlined in this Privacy Policy.

 

 

1. Information We Collect

We may collect the following personal information:

Personal Details

  • Full Name

  • Mobile Number

  • Email Address

  • Billing & Shipping Address

Order & Transaction Details

  • Products purchased

  • Order history

  • Payment method

  • Transaction details

Technical Information

  • IP Address

  • Device information

  • Browser type

  • Website usage data

  • Cookies & analytics data

Communication Information

  • Messages sent through contact forms

  • Customer support inquiries

  • WhatsApp, Email, or Call communication

 

 

2. How We Use Your Information

Your information is used to:

  • Process and deliver orders

  • Provide customer support

  • Send order updates & tracking details

  • Improve website experience

  • Prevent fraud and unauthorized activity

  • Maintain website security

  • Send promotional offers or updates (optional)

  • Improve our products and services

 

 

3. Payment Security

Your payments are 100% secure.

We use trusted and secure payment gateways for processing payments.
 Vedrani does not store your debit card, credit card, UPI PIN, CVV, or banking passwords on our servers.

All transactions are protected using:

  • SSL Encryption

  • Secure Payment Gateways

  • Shopify Security Standards

  • Fraud Detection Systems

 

 

4. Website Security

To keep our website safe and secure, we implement:

  • SSL Secure Encryption

  • Firewall Protection

  • Secure Hosting Infrastructure

  • Regular Security Monitoring

  • Malware & Fraud Protection

  • Restricted Unauthorized Access

We continuously work to protect customer information and maintain a safe shopping environment.

 

 

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website performance

  • Save user preferences

  • Analyze traffic and shopping behavior

  • Personalize user experience

You can disable cookies through your browser settings if preferred.

 

 

6. Sharing of Information

We do not sell or rent your personal information to third parties.

Your information may only be shared with trusted service providers such as:

  • Payment gateways

  • Shipping & logistics partners

  • Website hosting providers

  • Analytics services

  • Shopify platform services

These services are used strictly for operating and improving our business.

 

 

7. Shopify Services

Our website is powered by Shopify, which helps us securely manage:

  • Orders

  • Payments

  • Website hosting

  • Product management

  • Customer experience

Information shared with Shopify is handled according to Shopify’s privacy and security standards.

 

 

8. Third-Party Links

Our website may contain links to third-party websites or social media platforms.
 Vedrani is not responsible for the privacy practices or content of external websites.

We recommend reviewing their privacy policies separately.

 

 

9. Children's Privacy

Our services are not intended for children under the age of 18.
 We do not knowingly collect personal information from minors.

 

 

10. Data Retention

We may retain your information for:

  • Order processing

  • Legal compliance

  • Customer support

  • Fraud prevention

  • Business records

Information is stored securely and only for as long as necessary.

 

 

11. Your Rights

You may request to:

  • Access your personal information

  • Correct inaccurate information

  • Delete your data (where legally applicable)

  • Opt out of promotional communication

For such requests, contact us using the details below.

 

 

12. Marketing & Promotional Communication

We may send:

  • Order updates

  • Promotional offers

  • Product launches

  • Festival sale notifications

You may unsubscribe from marketing communication at any time.

 

 

13. Changes to This Privacy Policy

Vedrani may update this Privacy Policy occasionally to reflect:

  • Legal updates

  • Security improvements

  • Service changes

  • Operational requirements

Updated policies will be posted on this page with the revised date.

 

 

14. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, feel free to contact us:

Vedrani Support

📧 Email: info.vedraani@gmail.com

 

 

Important Security Note

Vedrani will never ask for your OTP, UPI PIN, CVV, or banking password through calls, messages, or emails.

Please stay alert and avoid sharing sensitive financial information with anyone.