Refund policy
Return, Exchange & No Refund Policy – Vedrani
At Vedrani, we are committed to delivering premium quality products with elegance and care. Please read our policy carefully before making a purchase.
🔸 2-Day Return & Exchange Policy
Customers can request a Return or Exchange within 2 days of delivery.
To be eligible:
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Product must be unused, unworn, unwashed
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Original tags & packaging must be intact
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Product should be in original condition
🔸 Return & Exchange Accepted Only For
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Damaged Products
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Defective Items
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Incorrect Product Received
🚫 NO REFUND POLICY
We do NOT provide any refunds under any circumstances.
Only Return or Exchange requests will be accepted if eligible under our policy.
🔸 Non-Returnable & Non-Exchangeable Items
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Used or worn products
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Sale or discounted items
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Customized or altered products
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Products returned without original packaging
🔸 Return / Exchange Process
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Email us at [your email]
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Share:
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Order Number
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Product Images
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Reason for return/exchange
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Once approved, we will arrange pickup or guide you for shipping
Please pack the product safely to avoid damage during transit.
🔸 Important Proof Requirement
Customers must provide a proper parcel opening video/photo proof while opening the package.
Without valid video/photo proof, return or exchange requests will not be accepted.
🔸 Exchange Policy
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Exchanges are available for:
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Size issues
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Damaged/defective products
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Wrong item received
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Exchange is subject to stock availability
🔸 Shipping Charges
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Shipping charges are non-refundable
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Return shipping will be covered by us only if:
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Product is defective
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Wrong item was delivered
🔸 Important Note
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Slight color variations may occur due to:
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Lighting
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Camera effect
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Screen resolution/settings